Can I modify my order once it has been placed?
After you place an order you can cancel or modify your order while the status is:
- Pending Approval
- Pending Fulfillment
Please contact us immeditely via phone to make changes to your order. (800) 772-3456 select option 2 .
Orders can't be cancelled if:
- The order has been shipped you will need to return the item, which will be subject to the terms & conditions of our return policy.
- Your Order is for Custom or Special Order Items
If you decide to cancel or modify your order before it ships and paid with a card (credit/debit) the pending transaction will fall off of in 3 business days. Most major credit cards have the pending transaction fall of within 3-5 business days while debit cards and cards issued outside of the USA take 5-7 business days.