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How Do I Pay My Balance Online?Please Note: This article only applies to customers with terms. OttoFrei.com allows you to make a credit card payment or apply a credit towards your open invoices. Please follow these instructions to make a payment. Billing Address: Login to your account and navigate to My Account > Settings > Address BookMake sure your default billing address is the billing address associated with the credit card which you will be using to make the payment.
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How do I add a Gift Certificate to My Account?You can now add a gift certificate to your account to track the available balance and checkout faster. To add the gift certificate to your balance login to your account and than navigate to My Account > Gift Certificate. Your total available balance will be displayed at the top of the page and the balances of each gift certificate will be displayed under "Gift Certificate Codes"
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How do I manage my wishlist?To mange your wishlist you must be logged into your account. Once you're logged in you can: Add Items to your wishlist(s) View your wishlist(s) Add items from your wish list(s) to the cart Remove items from your wishlist(s) Add Items To Your Wishlist From the product page click on "Add to Wishlist" located next to "Add to Cart" View Your Wishlist After you've logged in navigate to My Account > Wishlist > All My Lists
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How do I update my email?To update/change your email address online: Login to My Account with your old/existing email address. Navigate to My Account > Settings > Profile Information Click Change Address next to your email address.
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How do I update my password?If you have not forgotten your password and like to update it navigate to My Account > Settings > Update Your Password. If you have forgotten your password please use the Forgot Password? link on our login page. Enter in the email associated with your account and click "Send Email" If a valid email address was entered you will see a confirmation on the Login in | Register Page
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I forgot my passwordIf you have forgotten your password please use the Forgot Password? link on our login page. Enter in the email associated with your account and click "Send Email" If a valid email address was entered you will see a confirmation on the Login in | Register Page Check your email for a message from account-recovery@ottofrei.com. If you do not see a message in your inbox please check your spam folder.