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How do I update my password?

If you have not forgotten your password and like to update it navigate to My Account > Settings > Update Your Password.

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If you have forgotten your password please use the Forgot Password? link on our login page.

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Enter in the email associated with your account and click "Send Email"

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If a valid email address was entered you will see a confirmation on the Login in | Register Page

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Check your email for a message from account-recovery@ottofrei.com. If you do not see a message in your inbox please check your spam folder. It can take up to 5 minutes to receive the email. 

Click on the Change Password button or copy and paste the whole URL. Make sure to copy everything otherwise it will not work. 

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The link will take you to the secure reset password page on OttoFrei.com at which point you can make your new password.

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Once you press change password you will be taken back to the Log in | Register page and see the confirmation "Your password has been reset". You can now login using the new password.

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If you're having any issues with reseting your password please contact us for additional support.