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I received an email from certcapture@ottofrei.com to submit my resale information.

If you were a customer of OttoFrei.com prior to July 2019 and registered as a Level 1+ with a resale certificate an email was sent to you requiring you to update your information with a valid document. 

The email you received contains a link for you to submit your information via our CertExpress portal powered by Avalara:

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The blurred part of the image above contains a unique request code. To submit your resale certificate click on the link that contains the code, or visit the CertExpress website an manually type in the request code.