I submitted my California Sellers Permit and my application was denied, why?
While a sellers permit number is required to have a valid resale certificate, it is not the correct legal document to receive tax exemption.
To receive tax exempt status on resale items Otto Frei is required to have a valid Resale Certificate for your business on file. If you only submit a sellers permit online your application will be denied.
You can submit a resale certificate in the following ways.
Before you go forward make sure you create an account at OttoFrei.com. It will speed up your approval process greatly.
Online: To submit your information online please contact navidh@ottofrei.com and she will email you instructions.
If you do not wish to submit your resale certificate online please download & fill out this form: https://www.ottofrei.com/docs/ottofrei-resale-cert-form.pdf
Once you've complete the form please remit it to Otto Frei.
Via Mail:
Otto Frei
P.O. Box 796
Oakland, CA 94604
In Person:
Otto Frei
126 2nd Street
Oakland, CA 94604
Via Fax:
510-834-6217
If you'd like to learn more about the difference between the sellers permit & resale certificate we reccomend these articles: