<p>Otto Frei is unable to provide the carrier with any information about your specific delivery requirements beyond your verified shipping address.&nbsp;</p>
<p>If you have a special requirement you can contact USPS, UPS, or FedEx directly after your order has shipped and you have your tracking number in hand.&nbsp;&nbsp;</p>


Otto Frei is unable to provide the carrier with any information about your specific delivery requirements beyond your verified shipping address. 
If you have a special requirement you can contact USPS, UPS, or FedEx directly after your order has shipped and you have your tracking number in hand.  

I have a special delivery requirement

My Package is Lost or Stolen

What does the delivery option Multiple Services mean?

How do I find out my shipping cost? 

I have a shipping account with UPS/FedEx can I use it?

Duties & Fees

ORM-D No Air Shipping

Why am I being charged sales tax on my shipping cost?

Attention: Tracking Your Package & Delivery

What are the different delivery methods available online?

Why is the only option I see Freight Shipping?

International Address: No Delivery Methods Available

How can I define a Preferred Parcel Carrier for my shipping address (US Only)?

How does free shipping work?

Shipping