If you were a customer of OttoFrei.com prior to July 2019 and registered as a Level 1+ with a resale certificate an email was sent to you requiring you to update your information with a valid document.&nbsp;
The email you received contains a link for you to submit your information via our CertExpress portal powered by Avalara:
<img src="https://static.knowledgebase.ai/upload/10733842/3289eada53-0eab7cd2e87a9f2097fe.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>
The blurred part of the image above contains a unique request code. To submit your resale certificate click on the link that contains the code, or visit the CertExpress website an manually type in the request code.&nbsp;

If you were a customer of OttoFrei.com prior to July 2019 and registered as a Level 1+ with a resale certificate an email was sent to you requiring you to update your information with a valid document. 
The email you received contains a link for you to submit your information via our CertExpress portal powered by Avalara:
 
The blurred part of the image above contains a unique request code. To submit your resale certificate click on the link that contains the code, or visit the CertExpress website an manually type in the request code. 

I received an email from certcapture@ottofrei.com to submit my resale information.

I submitted my tax exemption certificate, why am I still seeing tax?

Are Tools Always Taxable?

How do I submit my tax exemption documents?

I have my order ready to go, but my certificate hasn't been approved.

My Certificate Status is Pending

Why must I submit my tax exemption documents to Otto Frei?

Will my tax exemption work for purchases on OFrei.com?

Can I be refunded the sales tax on an order I have already placed?

Why am I being charged sales tax?

What States Does OttoFrei.com Collect Sales Tax in?

Taxes & Resale