Why am I being charged sales tax?

As of January 2019 Otto Frei has been required to collect state sales tax in most of the United States due to the Supreme Court ruling on South Dakota vs. Wayfair. You can view a list of all states we collect sales tax in here.

If we are required to collect sales tax in your state, sales tax is collected based on where your order is shipped to and your state sales tax collection rules. We use Avalara, a leading sales tax software company, to help manage this mandated requirement.

Otto Frei sells a variety of products, some of which can be purchased for resale if you have state issued resale license(s) for each state you have items shipped to. Tools and consumables are always taxed. Resale items can be findings, metals and gemstones you purchase for resale and then collect sales tax when you resale the item.

If you have state issued resale license(s) or certificate(s), please visit your account settings for how you can submit your information. Institutions and government agencies that have state tax exempt status will have to contact us directly to set up that status.